What Patients are Saying

I came in with problems related to psoriatic arthritis. I had never received the proper care for it and didn’t realize the amount of pain and complications that can come with it. Once I got in contact with Dr. Albert, I received nothing but care and attention at every appointment, whether it was over the phone or in person.

The staff is warm, caring, and attentive. I absolutely hate getting my blood drawn because it is a fear of mine, but every time the staff has been gentle, patient, and made sure I was okay. The process has always been quick and efficient.

I feel very lucky to have been connected with this clinic, Dr. Albert, Tara, the nurses, front deask, and the lab staff.

I am a nurse. I should know about my own conditions, right? I thought I was doing everything I was supposed to do. I had a decent diet, I exercised, I took my medications religiously. But then I developed a painful swollen knee. I consulted with an orthopedic doctor. He told me there was no injury but didn’t know why my knee kept exhibiting the same symptoms. I had the knee drained and injected with steroids several times but the symptoms kept returning. I was referred to Dr. Albert. I thought, what have I got to lose? Was I in for a pleasant surprise! He diagnosed the problem immediately! I was having a very rare but real reaction to a medication for my auto immune disease. No one had thought to look at that, but Dr. Albert did. I had developed rheumatoid arthritis from that drug! He changed my medication and started me on a new regimen. No more pain, no more swelling. My auto immune disease stayed under control and my knee worked as good as ever! I continued to follow up periodically with Dr. Albert. All was well until a few months ago. I started developing numbness, tingling, weakness and muscle atrophy in my legs. I underwent multiple expensive tests by several orthopedic doctors. No one could find the answer, but the symptoms were spreading and getting progressively worse. I was referred to a neurologist. But when I called to schedule an appointment, I was told I had to wait 6 months to be seen. SIX months! These symptoms were getting worse, and fast. I didn’t have 6 months to wait. I saw Dr. Albert and told him what was going on. He didn’t hesitate. He immediately picked up his personal phone and made just one call to a different neurologist, spoke to him personally and asked that I be seen immediately. I now have an appointment in a few weeks to be evaluated by a neurologist! Amazing! This is the kind of professionalism, experience, knowledge and dedication to patients that we all expect from healthcare professionals but seldom see any more when we encounter corporate healthcare in America. Dr. Albert understood at once what the problem was and then proceeded personally to address it to assure that I received the best possible care and outcomes. Not once, but twice already! I have never, in all my 36 years as a practicing RN, seen a physician so heavily invested in making sure his patients receive what they need, when they need it. I will tell anyone looking for answers to questions other doctors ignore or drag their feet on, go see Dr. Albert. He’s simply the best!

Worst scheduling and pre-appointment experience I’ve had. Poor service, horrible communication.

I made an appointment with Rheumatic Disease Center by referral of another specialist about 6 weeks ago. I got a referral from my PCP as well, per the request of RDC. About two weeks before my appointment, RDC called and said I didn’t have a referral in, and I told them that my PCP definitely put one in but that I would contact her, and they said that was what I should do. Got the referral from my PCP, and I called a week before to confirm it was in. The person I talked to was really wishy washy and said he “guessed it was in”. I asked him to confirm, and he said yes, he could see a referral. Three days before the appointment, I got a courtesy call to confirm my appointment and I confirmed. However, the day before my appointment, I got a voicemail saying the referral for my insurance still isn’t in and they are going to have to cancel the appointment if it doesn’t come in. I called, at this point very frustrated, and got the same wishy washy guy, and I told him the situation. He confirmed my referral was in. I asked him why I got a call saying that it wasn’t. He said he’d look a little closer, and within seconds he said I didn’t have the insurance referral in but he would have to talk to his manager and call me back. I ended up calling back about an hour later, by this point I just didn’t trust this clinic to communicate or manage my care well, and the guy said “oh yeah, you called this morning.” And I responded that I had. He didn’t follow up with anything about talking to his manager, he just said that he could cancel the appointment and that it was done. No apology. A 10 second phone call to cancel it all after weeks of thinking I’d get to see the rheumatologist. This was an incredibly disappointing experience. Poor communication, no customer service, and horribly managed expectations. Maybe the doctors are great, if you can get past the worst scheduling and pre-appointment experience.

My arthritis was awful.Now with the therapy,my hands never felt better.It has positively releaved the pain FOR GOOD! Thank you sooo much! Paul D.

I have been seeing Dr Albert for over a year. I have been very pleased with the care of my psoriatic arthritis. Dr Albert and staff have gone out of their way to obtain authorizations and help in getting approved for medications . They have worked hard on each medication. I am now on Skyrizi . Which is working wonderful. I have heard wonderful things about Rhuematic Disease Center and Dr Albert.

Dr. Hameed has been my doctor for close to 3 years. He is always professional and knowledgeable. He takes the time to answer all my questions and explains everything. And he’s a kind man. I’m thankful he’s my doctor.

Our first question when we met Dr. Albert & Lindsey H on January 10, 2025: Is Krystexxa worthwhile? YES, Dr. Albert assured us, this was a CURE for the demon of gout. It seemed too good to be true. Gout had stolen my quality of life.

Premeds, lab & infusion clinic visits every-other-week, for a year was, in a word, daunting. Here we are, March 6, 2026 & the answer to the question is YES. Krystexxa is worthwhile.

We are eternally grateful to Dr. Albert, Lindsey H, Karen & the infusion clinic nurses & staff members. Thank you for a renewed lease on life without gout.

Dr. Albert, nurses April, Theresa, and Emily, make you feel at ease. They make a difficult health issue better by being gentle while listening, noting everything you’re going through and following up by phone to make sure you’re doing well afterwards, for instance, an infusion. Highly recommended if you want a compassionate, very competent physician and staff that does everything to make you feel comfortable.

I just want to say how great my health care (RA) been served by Dr. Lim. I been going to Dr. Lim for the last four years or better and he never gave up on getting the right meds the for my RA. I have not had any flare up with RA since. He is also a very good listener and he always asking if there is any other problem he can help with. He very concern about your well being. I would like too also say his staff also wonderful .

Dr. Albert’s patient-centered approach is undeniable — he truly lives his values with every visit to the RDC clinics. With over 30 years of medical practice, he understands that timing is critical, especially during the sudden and intense onset of pain. In my case, it was an acute flare of gout — an extremely painful condition that many people don’t fully understand. That’s where Dr. Albert’s expertise truly makes a difference.

Whether you’re experiencing gout for the first time or managing it long-term, Dr. Albert is one of the nation’s leading specialists. His dedication extends beyond the clinic — he regularly publishes research on the subject, including several papers available on ResearchGate. He was also very receptive to my request for DECT imaging to better visualize the disease — a decision now awaiting insurance approval.

Dr. Albert’s staff share his patient-first philosophy. I had the pleasure of working with Brittany and Jen, both of whom were exceptional in their professionalism, kindness, and attention to detail.

What truly sets Dr. Albert apart is his personal follow-up. He takes the time to call his patients after appointments — a rare and welcome gesture in today’s healthcare landscape.

Dr. Albert has been treating me for 10 plus years. He has given me 4 years of life.i told him I was short of breath he sent me for tests,long story short I have stage 4 lung cancer. I truly believe if it wasn’t for Dr.Albert I would have been dead by now!

Dr. Albert has given me 4yrs of being alive. I told him about my shortness of breath, he sent me for tests, Long story short I have stage 4 lung cancer. He is one of my favorite physicians.If it was not for him I’m positive i would not be still alive.

I have been calling (414) 351-4009 trying to get an new patient appointment for the last 4 business days. I have left 5 voicemails, talked to the operator and still not returned calls. I have tried ext. 125 and 215, but they both take me to voicemail. The operator told me today that the new patient phone number is not a phone someone answers, it is only voicemail.

Today, when I talked to the operator , she contacted the person who listens to the voicemails and responds to them. I was told she will listen to my voicemail and give me a call. That was 11:00 this morning (the 4th day of trying to get an appointment) and it is now 4:15 p.m. – no call. I hope this not happening to a lot of people calling.

I have been seeing Dr,.Kushi for 2 years.

He listens to concerns and discusses various treatment choices. Spends time during visits.

GREAT staff ….. Princess is the best.

Dr. John Albert, MD, is outstanding—compassionate, extremely knowledgeable, and always quick to respond to questions. He truly listens and makes you feel valued and cared for during tour health journey.

The infusion staff is amazing as well—so kind, attentive, and patient, always taking the time to listen and address every need and concern. Exceptional care all around. Highly recommend!

Dr Hameed listens and responds to what you’re saying.

He cares about your condition.

Being up front with your Doctor. Letting him know how you are feeling.

Dr Pasha is very great and good.

Always friendly, professional, and thorough.